To­geth­er for a safe and out­stand­ing ex­pe­ri­ence in An­der­matt

In addition to the Covid-19 measures adopted by the Federal Office of Public Health, the canton, and the industry associations, we have established guidelines for your and our protection. Version: 9 September 2021

  • Mask-wearing is obligatory

    Please always wear a mask in indoor areas, in public spaces, if the distance of 1.5 metres cannot be complied to and on the cableways.

  • Maintain social distancing

    Please maintain a distance of at least 1.5 metres.

  • Buy tickets online

    Please always buy and book your tickets and activities online, where possible.

  • Wash hands

    Please regularly wash and disinfect your hands.

  • Reserve in advance

    Please reserve your activities in advance.

  • Respect barriers

    Please respect ground markings and barriers.

  • Self-responsibility

    Please practice self-responsibility and stay home if you experience symptoms or feel unwell.

  • Covid Certificate

    Please show a valid Covid certificate when visiting one of our restaurants or attending one of our events.

Our safety measures in the gondolas

Stay safe and have fun: that's our motto on the mountain. Let's work together to ensure an outdoor experience that is not only particularly pleasant, but also particularly safe.

Stay informed about current developments on our news page.

    • With ground markings, barriers, and glass protection walls, we are making it easier for you to comply with distancing rules.

    • Wear a mask in waiting and queuing areas, as well as in indoor areas.

    • Always maintain the required distance.

    • The windows in the cableways will be open during the trip, weather permitting.

    • Wearing a mask in mandatory on all closed gondolas and lifts. Masks do not need to be worn on open gondolas and lifts.

Our safety measures in the restaurants

In accordance with the decision of the Federal Council on 8 September, a Covid certificate is required to access the indoor areas of restaurants, bars and lunchrooms. We ask you to show a valid Swiss or EU Covid certificate when entering. Evidence of covid disease (medical certificates, isolation revocation orders, laboratory evidence, cantonal confirmations, etc.) will not be accepted. As a result of the Covid certificate requirement, the lunchroom at Nätschen will remain closed. The Gurschen and Milez lunchrooms will until further notice be available exclusively to reserved groups. Reservations can be made at gurschen@mountainfood.ch or milez@mountainfood.ch.

Our protective measures for events at the Andermatt Concert Hall

Version: 3 November 2021

Stay safe and have fun: That's our motto for the 2021 events. Together, let’s ensure safe enjoyment.

You need a valid Covid certificate to access our events in the Andermatt Concert Hall. The detailed protection concept is currently being developed. In any case:

  • We ask that you comply at all times with the general conduct and hygiene rules of the Federal Office of Public Health.

  • Where possible, purchase your tickets online.

  • If you feel sick or have symptoms of a Covid-19 illness, we ask that you not attend the event.

    • Admission to the Andermatt Concert Hall is through the general entrances of the Radisson Blu Hotel Reussen. Please observe the corresponding signage inside the building.

    • Masks are required to be worn in all public areas of the Radisson Blu Hotel Reussen.

    • We ask that you arrive well in advance, since it takes longer than usual to check certificates and tickets.

    • You will first pass through the Covid certificate checkpoint. Please have your Covid certificate and an identity document ready for presentation.

    • Your concert ticket will then be checked directly in front of the Andermatt Concert Hall.

    • You are allowed to take off your mask in the foyer and in the Andermatt Concert Hall.

    • The foyer bar is already open for you before the concert.

Please note that third-party organisers may have different protection concepts. Therefore, please contact the respective organiser for more information.

Raphael Krucker, CEO

Safety has always been an important aspect of our work, even more so this year. In order to protect our guests and employees, additional measures are necessary. I realise that some of the changes may cause an inconvenience, and I ask for your understanding and patience. In return, you can rest assured that we are doing everything possible to ensure your safety.


Raphael KruckerCEO Andermatt Swiss Alps

Together for a safe and outstanding stay!

Your safety at our destination has always been an important concern for us. In addition to the measures adopted by the Federal Office of Public Health, the canton, and the industry associations, we have established guidelines for your and our protection.

We have

  • installed glass protection walls at numerous locations

  • placed ground markings and set up barriers in indoor areas

  • placed hand sanitisers at central locations

  • increased cleaning frequency

  • installed signage regarding the obligation to wear a mask

  • provided our employees with personal protective equipment

  • created additional capacities in the outdoor areas

Our staff takes Covid self-tests at regular intervals to protect themselves and your health.

We ask that you

  • always wear a mask in indoor areas, in public spaces, if the distance of 1.5 metres cannot be complied to and on the cableways

  • bring your own mask with you

  • always buy your tickets online, where possible

  • reserve in advance

  • respect ground markings and barriers

  • always pay contactlessly, where possible

  • regularly wash and disinfect your hands

  • maintain minimum distances of 1.5 metres (if not possible, mandatory mask-wearing applies)

  • keep contact times with strangers as short as possible

  • ask our employees if you have questions

  • stay home if you experience symptoms or feel unwell

We are working continuously, and without making any compromises, to ensure your safety. Please help us to create a safe environment for our employees. Please observe the guidelines.

Get to know us

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