Insider tips and more
At the Customer Services office, you can book you holiday experience directly on location, get valuable insider tips for everything having to do with Andermatt, or purchase a prized souvenir as personal memento or for those back home.
Do you need a cableways ticket? A cross-country ski pass or a tee time? At the Customer Services office, you can book a wide variety of activities. The team will also be happy to provide you with information about things you should be sure not to miss during your holidays. Here you can also book a spa treatment, a ride on the historic Gotthard stagecoach, or a few hours of ski lessons. On request, we’ll put together a customised activities programme for you.
Culinary world tour
Andermatt offers an extensive, diverse range of food options. Whether pizza like in Italy, a traditional fondue, or bobotie like in South Africa – we’ll be happy to reserve a table for you in one of the numerous restaurants. At Biselli, located directly in Piazza Gottardo, you can also order food baskets – a hearty breakfast or a basket with pasta and wine. If you’d rather put your feet up after an active day in the mountains and have someone else cook for you, Biselli will deliver you dinner directly to your door. That way, you can enjoy a relaxing evening in the comfort of your home.
- Bed linens and towels
Let us know if you need additional bed linens or towels.
- Ravensburger board games
Are you planning a game night but left all your games back home? No problem – we have a variety of board games from Ravensburger that you’re welcome to borrow.
- Kitchen appliances
Whether you need a raclette oven, a wok, or a hand mixer – you can rent a variety of kitchen appliances from us.
- Baby accessories
Everything for your baby that you don’t want to bring along with you to Andermatt can be rented from us: from baby monitor to pram to potty chair.
The axe at home oft saves the carpenter! If you need a toolbox or individual tools for hobby work, you can rent them from us.
- Other rental items
Let yourself be chauffeured
We can arrange short excursions for you in the region, as well as longer outings like shopping trips or sightseeing tours. Our reliable partner will take you where you want to go and bring you back. That way, you can sit back and enjoy the view. Let us know where you’d like to go, and we’ll arrange for your transportation. In winter, a free village bus travels directly from Andermatt Reuss to the railway station and the Gemsstock valley station, then through the village and on to Hospental.
mybuxi - the alternative taxi
mybuxi is an innovative combination of bus and taxi. The ride service offers maximum flexibility – without needing an own vehicle and at affordable prices. mybuxi vehicles are ordered using the mybuxi app. The vehicles can be booked daily from 6 am to 1 am in Andermatt and the surrounding area.
Nothing warms the body and soul better than a crackling fire in the fireplace. Firewood can be purchased from us.
- Open bookcase
An open bookcase shaped like a gondola is available to you in the glass dome in the piazza. Anyone who wants can bring or take a book at any time.
- Shopping service
We’ll handle your shopping – except for medications – and deliver them directly to your door.
- Office equipment
Working all day on your laptop is exhausting. That’s why we have monitors and keyboards available for you so that your home office in Andermatt will feel even more comfortable.
- Other offers
+41 41 888 15 88
The Customer Services office is accessible for people with limited mobility.